COVID-19 Health & Safety Measures - Anaheim

Ketchum Health has always been committed to supporting your health and wellbeing. As we begin to expand our hours of operations and number of available appointments, we will continue to monitor the current Coronavirus (COVID-19) pandemic, follow guidance from official sources, provide regular updates and adjust strategy when necessary.

Please take note of the COVID-19 Health & Safety Measures that are in place to ensure that we can safely and effectively continue providing the care you need at Ketchum Health.

What to Expect When You Arrive For Your Appointment

We value your health and safety during this unprecedented time. Please be advised at what you should expect when you arrive for your appointment:

Minimize Crowds

We kindly ask that you do not bring anyone with you to your appointment unless you require a caregiver or guardian to assist you.

Pre-Filling Forms

Please complete all forms and paperwork prior to your appointment to streamline the check-in process.

Masks Required

Doctors, staff and patients are required to wear masks at all times. Please bring your own mask and wear upon arrival.

Temperature Scans

Temperatures will be taken with a non-contact infrared thermometer will be used prior to entering Ketchum Health. Staff are also required to have their temperatures taken each day to ensure safety.

Call Ahead to Schedule Pick-Up for Glasses & Contact Lenses

To provide you with safe and efficient service, we ask that you call ahead so we have your glasses and contacts ready upon your arrival.

Sample Frames Disinfected and Cleaned

Opticians will provide concierge services to assist each patient with frame selection

Hand Sanitizer Available

We have hand sanitizer stations placed throughout Ketchum Health for your safety.

Clean Practice Protocol

All surfaces will be sanitized frequently with disinfectant to keep all areas of Ketchum Health as clean and safe as possible.

Hours of Operation

The University Eye Center at Ketchum Health Anaheim has been operating with regular business hours since June 1, 2020.

Monday: 8:00 a.m. – 5:00 p.m.
Tuesday: 8:00 a.m. – 5:00 p.m.
Wednesday: 8:00 a.m. – 5:00 p.m.
Thursday: 8:00 a.m. – 5:00 p.m.
Friday: 8:00 a.m. – 5:00 p.m.
Saturday: 8:00 a.m. – 5:00 p.m.
Sunday: Closed

Contact Lens Wear and Coronavirus (COVID-19)

Should contact lens wearers take special precautions to prevent COVID-19?
- Currently, there is no evidence to suggest contact lens wearers are more at risk for acquiring COVID-19 than eyeglass wearers.
- Contact lens wearers should continue to practice safe contact lens wear and care hygiene habits to help prevent against transmission of any contact lens-related infections, such as always washing hands with soap and water before handling lenses.
- People who are healthy can continue to wear and care for their contact lenses as prescribed by their eye care professional.
Is contact lens disinfecting solution effective against COVID-19?
- Hydrogen peroxide-based systems for cleaning, disinfecting, and storing contact lenses should be effective against the virus that causes COVID-19.
  - For other disinfection methods, such as multipurpose solution and ultrasonic cleaners, there is currently not enough scientific evidence to determine efficacy against the virus.
- Always use solution to disinfect your contact lenses and case to kill germs that may be present.
- Handle your lenses over a surface that has been cleaned and disinfected.

Find more information about how coronavirus spreads and how to protect yourself.

Visit CDC’s contact lens website for more information on healthy contact lens wear and care.