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COVID-19 Health & Safety Measures - Family Medicine

    Ketchum Health has always been committed to supporting your health and wellbeing. As we begin to expand our hours of operations and number of available appointments, we will continue to monitor the current Coronavirus (COVID-19) pandemic, follow guidance from official sources, provide regular updates and adjust strategy when necessary.

    Please take note of the COVID-19 Health & Safety Measures that are in place to ensure that we can safely and effectively continue providing the care you need at Ketchum Health.

    What to Expect When You Arrive For Your Appointment

    We value your health and safety during this unprecedented time. Please be advised at what you should expect when you arrive for your appointment:

    Minimize Crowds

    We kindly ask that you do not bring anyone with you to your appointment unless you require a caregiver or guardian to assist you.

    Pre-Filling Forms

    Please complete all forms and paperwork prior to your appointment to streamline the check-in process.

    Masks Required

    Doctors, staff and patients are required to wear masks at all times. Please bring your own mask and wear upon arrival.

    Temperature Scans

    Temperatures will be taken with a non-contact infrared thermometer will be used prior to entering Ketchum Health. Staff are also required to have their temperatures taken each day to ensure safety.

    Hand Sanitizer Available

    We have hand sanitizer stations placed throughout Ketchum Health for your safety. 

    Clean Practice Protocol

    All surfaces will be sanitized frequently with disinfectant to keep all areas of Ketchum Health as clean and safe as possible.


    Hours of Operation

    The University Eye Center at Ketchum Health Anaheim has been operating with regular business hours since June 1, 2020.

    • Monday: 8:00 a.m. – 5:00 p.m.

    • Tuesday: 8:00 a.m. – 5:00 p.m.

    • Wednesday: 8:00 a.m. – 5:00 p.m.

    • Thursday: 8:00 a.m. – 5:00 p.m.

    • Friday: 8:00 a.m. – 5:00 p.m.

    • Saturday: 8:00 a.m. – 5:00 p.m.

    • Sunday: Closed


    Additional Resources

    Centers for Disease Control and Prevention

    World Health Organization

    County Public Health