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COVID-19 Health & Safety Measures - LA

    Updated: April 9, 2020 at 2:30 p.m.

    MBKU is committed to supporting the health and wellbeing of our community. As the Coronavirus (COVID-19) situation has rapidly evolved the past few days, we are sure you have many questions about how the University is responding. 

    We will continue to follow guidance, provide regular updates and adjust strategy when and if recommended about COVID-19.

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    Effective Tuesday, March 17, the University Eye Center at Ketchum Health Los Angeles will remain closed until further notice.

    • Hours of Operation: We will remain open remotely to answer calls during these times:

      • Open Monday, Tuesday, Thursday, Friday from 9:00 a.m. - 5:00 p.m.
        and Wednesday 9:00 a.m.- 2:00 p.m.

      • Closed Saturday and Sunday.

    • Urgent Telehealth Appointments: An on-call optometrist will be available for telehealth consults by appointment only for urgent matters during business hours.

    • Glasses: We will be offering curbside glasses dispensing by appointment only. 

    • Contact Lenses: We will be available to deliver contact lenses to your home. You can place an order via phone or email:

      • Call us at 323.234.9137 to place your order.

      • Email our Yolanda Moreno, our Office Manager, at and include "Contact Lens Order" in your subject line.


    A partir del martes 17 de marzo, el Centro Universitario de los Ojos-Los Ángeles estará cerrado hasta nuevo aviso.

    • Horario de Operaciones: Estaremos atendiendo remotamente respondiendo llamadas:
      • Abiertos lunes, martes, jueves y viernes de 9:00- 5:00 y miércoles de 9:00-2:00.
      • Cerrados sábado y domingo
    • Citas de Emergencia por Internet: Nuestro optómetra de turno estará disponible para consultas virtuales únicamente con cita previa durante nuestro horario de operaciones.
    • Anteojos: Estaremos entregando anteojos afuera de la clínica con cita previa.
    • Lentes de Contacto: Podemos enviar por correo lentes de contacto a su domicilio. Puede ordenar sus lentes por teléfono o correo electrónico:
      • Llámenos al 323.234.9137 para hacer su orden.
      • Envíenos un correo electrónico dirigido a nuestra administradora de la oficina,  Yolanda Moreno, al incluyendo “Orden de Lentes de Contacto” en la razón del mensaje.

    Contact Lens Wear and COVID-19

    • Should contact lens wearers take special precautions to prevent COVID-19?
      • Currently, there is no evidence to suggest contact lens wearers are more at risk for acquiring COVID-19 than eyeglass wearers.
      • Contact lens wearers should continue to practice safe contact lens wear and care hygiene habits to help prevent against transmission of any contact lens-related infections, such as always washing hands with soap and water before handling lenses.
      • People who are healthy can continue to wear and care for their contact lenses as prescribed by their eye care professional.
    • Is contact lens disinfecting solution effective against COVID-19?
      • Hydrogen peroxide-based systems for cleaning, disinfecting, and storing contact lenses should be effective against the virus that causes COVID-19.
        • For other disinfection methods, such as multipurpose solution and ultrasonic cleaners, there is currently not enough scientific evidence to determine efficacy against the virus.
      • Always use solution to disinfect your contact lenses and case to kill germs that may be present.
      • Handle your lenses over a surface that has been cleaned and disinfected.

    Find more information about how coronavirus spreads and how to protect yourself.

    Visit CDC’s contact lens website for more information on healthy contact lens wear and care.

    Additional Resources

    Centers for Disease Control and Prevention

    World Health Organization

    County Public Health